Discover our Managed Services
Services to help you focus on your core business.
In an increasingly connected world, the way we collaborate is changing dramatically. Today, it is possible to network in the office as well as at home. With a single click, we can send jobs from Paris to Mumbai. Distances between locations are no longer an obstacle, we work together in a flexible and digital way. It's no secret that the modern world of work demands modern solutions: smooth video calls, professional file sharing, remote access to documents... the list could go on almost indefinitely.
And all these modern solutions require new IT strategies and infrastructures.
Improve productivity and collaboration in your organisation with the SMART Workplace solution from Bechtle Comsoft and Microsoft: Discover our 5 managed services for your company.
The Basic package
The Basic package offers complete administration of employee accounts, devices, Windows 10 and OneDrive Online in addition to standard administration. Employees can work with their favourite Microsoft Office applications on PCs or mobile devices without any problems.
Included in this package:
- Management and maintenance of all assigned Microsoft 365 user accounts
- Configuration, monitoring and management of security guidelines and assigned Windows 10 devices
- Real-time monitoring of devices for protection against viruses, malware, etc.
- Encryption of data carriers
- Rapid integration of new devices and users according to standard guidelines
- Monthly reporting on the status of active devices and user accounts
- Standardised retention guidelines for the OneDrive Online cloud storage service
The Basic Plus package
Basic Plus provides multi-device and mobile device management in addition to all the features included in the Basic package. This makes it the perfect solution for IT outsourcing and allows you to focus on your daily activities.
Included in this package:
- Extensive security reporting on all user accounts and devices
- 30-minute monthly security meeting based on security reports
- Advanced monthly reporting and analysis for early detection of potential endpoint issues
- Transfer of a deleted user's user license and OneDrive storage to another user within 30 days
- Standardised retention guidelines for OneDrive online cloud storage
The Advanced Security Plus Offer
Advanced Security Plus is distinguished by more extensive security functions. This package has been specially developed to meet the needs of SMEs (small and medium-sized enterprises) and provides the best possible protection through proactive risk prevention and customisable policies and rules.
Included in this package:
- Proactive security and threat protection via 24/7 monitoring
- Extensive analysis and assessment
- Application and data security for cloud services
- Policies, rules and reports to protect confidential data and documents
- Use of the latest security technologies: Machine Learning (ML) and Artificial Intelligence (AI)
The Collaboration Plus offer
Collaboration Plus supplements the Basic Plus version with administration and support functions for Microsoft's team communication software. This includes the provision and administration of the corresponding mailboxes, retention rules, spam filters as well as compliance and security guidelines.
Included in this package:
- Management of Exchange Online, SharePoint Online, Microsoft Teams and OneDrive
The Advanced Security Collaboration Plus package
The Advanced Security Collaboration Plus package combines the features of the Collaboration Plus and Advanced Security Plus packages.
Included in this package:
- Global security functions such as 24/7 monitoring
- Security functions, e.g. machine learning/artificial intelligence
- Management and support functions for Microsoft's team communication software (Exchange Online, SharePoint Online, Microsoft Teams and OneDrive)
