The Basic package

The Basic package offers complete administration of employee accounts, devices, Windows 10 and OneDrive Online in addition to standard administration. Employees can work with their favourite Microsoft Office applications on PCs or mobile devices without any problems.

Included in this package:

• Management and maintenance of all assigned Microsoft 365 user accounts
• Configuration, monitoring and management of security guidelines and assigned Windows 10 devices
• Real-time monitoring of devices for protection against viruses, malware, etc.
• Encryption of data carriers
• Rapid integration of new devices and users according to standard guidelines
• Monthly reporting on the status of active devices and user accounts
• Standardised retention guidelines for the OneDrive Online cloud storage service

The Basic Plus package

Basic Plus provides multi-device and mobile device management in addition to all the features included in the Basic package. This makes it the perfect solution for IT outsourcing and allows you to focus on your daily activities.

Included in this package:

• Extensive security reporting on all user accounts and devices
• 30-minute monthly security meeting based on security reports
• Advanced monthly reporting and analysis for early detection of potential endpoint issues
• Transfer of a deleted user's user license and OneDrive storage to another user within 30 days
• Standardised retention guidelines for OneDrive online cloud storage

The Advanced Security Plus Offer

Advanced Security Plus is distinguished by more extensive security functions. This package has been specially developed to meet the needs of SMEs (small and medium-sized enterprises) and provides the best possible protection through proactive risk prevention and customisable policies and rules.

Included in this package:

• Proactive security and threat protection via 24/7 monitoring
• Extensive analysis and assessment
• Application and data security for cloud services
• Policies, rules and reports to protect confidential data and documents
• Use of the latest security technologies: Machine Learning (ML) and Artificial Intelligence (AI)

The Collaboration Plus offer

Collaboration Plus supplements the Basic Plus version with administration and support functions for Microsoft's team communication software. This includes the provision and administration of the corresponding mailboxes, retention rules, spam filters as well as compliance and security guidelines.

Included in this package:

• Management of Exchange Online, SharePoint Online, Microsoft Teams and OneDrive

The Advanced Security Collaboration Plus package

The Advanced Security Collaboration Plus package combines the features of the Collaboration Plus and Advanced Security Plus packages.

Included in this package:

• Global security functions such as 24/7 monitoring
• Security functions, e.g. machine learning/artificial intelligence
•  Management and support functions for Microsoft's team communication software (Exchange Online, SharePoint Online, Microsoft Teams and OneDrive)

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