Due to the health context, ACTIA adopted Microsoft Teams for its employees. However, during a presentation meeting on the support service offerings, the group confided that the transition to Teams had been too quick. As a result, the priority for the group was to reunite the connections between its subsidiaries to ensure unified management. Thus, several challenges appeared for the group: the control of the collaboration between the subsidiaries through Teams, the understanding of the administrative management of Teams and finally the implementation of a relevant governance.
Head of Operations, CIO